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Customer Support·Custom·decagon.ai

Decagon

No-code AI agents for enterprise customer support across voice, chat, and email

Best for
Deflecting high-volume support inquiries across multiple channels, building multi-step customer workflows without engineering sprints, enforcing brand consistency and compliance in agent responses, handling voice, email, and chat from a single workflow definition
Platforms
Web · API
Starting price
N/A
We may earn a commission if you subscribe. No extra cost to you.
Pricing model
Custom
From N/A
Platforms
Web · API
Free plan
Integrations
11
11 api
Updated
2026.04.30
Pricing

Plans and pricing

ModelCustomCurrencyUSDBillingUsage
Custom
Enterprise companies seeking AI-powered customer service agents
Contact
  • +Per-conversation pricing (flat rate per incoming conversation, volume discounts available)
  • +Per-resolution pricing (charge only for fully resolved conversations, no charge for escalations)
  • +AI agents for Voice, Chat, and Email channels
  • +Agent Operating Procedures (AOPs) for natural-language workflow definition
  • +Integrations with support tools
  • +Experiments (live A/B testing)
  • +Testing & QA (simulations at scale)
  • +Insights & Reporting
  • +Watchtower (always-on QA)
  • +Suggestions (AI-powered knowledge)
  • +Fast deployment and continuous performance improvements
Talk to sales
Updated · 2026.04.30Plans and prices can change. Always check the vendor's site for the latest.
Things to check

What stands out. What to look into.

We flagged capabilities that look strong and areas worth a closer look. These are not verdicts. Check anything that matters to your use case directly with the vendor.

+Looks strong5
Worth checking2
Features · 8

Features and capabilities.

A snapshot of what this tool does, based on what the vendor publishes. Enough to know if it is worth a closer look.

Integrations · 11

What it connects to.

Connections we have found available for this tool. Not exhaustive, integrations change. Check the vendor's site for the full list.

API11
Salesforce
Zendesk
Intercom
Confluence
Contentful
Kustomer
Amazon Connect
RingCentral
Custom API Integrations
MCP Open Connectivity
Use cases · 4

Ways people use it.

A few examples of how this tool gets used. Not a complete picture, there are plenty more.

Alternatives

If Decagon isn't right for you.

Other tools in the same category worth considering.

Ready to try it

Visit Decagon.

Pricing confirmed 2026.04.30. We may earn a commission if you subscribe. No extra cost to you.

Common questions

Frequently asked about Decagon

Does Decagon have a free plan?

Decagon does not have a free plan.

How much does Decagon cost?

Decagon pricing is available on request. Contact the vendor directly for a quote.

What does Decagon integrate with?

Based on vendor documentation, Decagon connects with Salesforce, Zendesk, Intercom, Confluence, Contentful, and 6 more. Check the vendor's site for the complete list.

What platforms does Decagon support?

Decagon is available on Web, API.